At the end of your 14-day free trial, your CookieScan account will remain active, but the cookie banner will be disabled until you subscribe. All your settings, scans, and customisations will be saved, so you can continue where you left off once you activate a paid subscription. If you choose not to subscribe, your account will be closed after a set period, and your data will be deleted in line with our retention policy.

The auto-subscribe option ensures uninterrupted service by automatically upgrading your account to a paid subscription at the end of your 14-day free trial. If this option is enabled, your payment details will be processed, and your subscription will continue without any disruption to your cookie banner or compliance settings.

You can manage or disable the auto-subscribe feature at any time from your account settings. If auto-subscribe is turned off, your cookie banner will be disabled at the end of the trial unless you manually activate a subscription.

CookieScan accepts a range of secure payment methods to make subscribing easy and convenient. You can pay using major credit and debit cards, including Visa, Mastercard, and American Express. We also support payments through PayPal for added flexibility. All transactions are processed securely, ensuring your payment details remain protected.

Yes, you can upgrade or change your CookieScan plan at any time. If you decide to upgrade, the new features will be activated immediately, and any cost difference will be adjusted accordingly. Plan changes can be managed easily from your account dashboard, ensuring you always have the right level of service to meet your needs.

If your website exceeds the allowed number of page banner requests under the Premium plan, CookieScan will automatically upgrade your account to the Enterprise plan. This ensures that your cookie banner continues to function without interruptions, maintaining compliance and a seamless user experience.

You will receive a notification before the upgrade, allowing you to review the change. The upgrade is applied instantly, and the new pricing will be reflected in your next billing cycle. You can manage your plan settings from your account dashboard at any time.

Yes, you can cancel your CookieScan subscription at any time from your account dashboard. Once cancelled, your subscription will remain active until the end of your current billing period, after which your cookie banner will be disabled. Your account settings and data will be retained for a limited time in case you decide to reactivate. If you choose not to renew, your data will be deleted in line with our retention policy.

Yes, CookieScan allows you to manage multiple domains from a single account. Each domain will require its own subscription, but you can oversee all your domains through one central dashboard. This makes it easy to customise cookie banners, monitor compliance, and manage settings across multiple websites efficiently.